Customer Testimonials | Palmetto57 Nissan | Miami FL
Amazing, Amazing Experience! Third family car picked up from Palmetto57 Nissan at 16725 NW 57th Ave, Miami Gardens, FL 33055. The family are huge Nissan lovers. Thank you again, Gabriel Torres, for this third quick and easy transaction. You are the MAN! Literally! By far the best service, professionalism, knowledgeable, detailed sales person that I have ever dealt with in my 30+ years of buying and leasing cars. Also, I want to thank his boss Joseph Callava, who is always on call to make those numbers a reality, and lastly, Mr. Willam at financing for a clean and simple signing. If you are ... Read More DealerRater - Nov 18, 2024
Nunca doy 5 estrellas aunque el servicio haya sido excepcional, uno porque siempre se puede mejorar y otro para que no bajen la guardia, pero si el servicio fue excelente
Car was properly serviced and happy with their honesty and results. Everything came out great. Will continue to come back.
Profesional service Fast service and on time The personal is excellent attention The service department open on time They bring
From the moment I stepped in, the team was ready to assist. The representative I dealt with greeted me warmly and demonstrated an impressive knowledge of the recall process, explaining it in clear, simple terms. Often, car issues can feel intimidating, especially for those who aren’t mechanically inclined, but a helpful and patient service agent can make all the difference. Not only did they address my immediate concern—the recall—but they also checked the vehicle for other potential issues, ensuring it left the dealership in peak condition. Beyond just handling the recall, the staff went above and beyond ... Read More DealerRater - Oct 10, 2024
Friendly staff, great selection, competitive prices, excellent service, clean facility, and a smooth buying experience.
All i could say my service advisor Ricardo goes above in beyond in helping me with all my vehicle service needs! Exceptional customer service!
Excellent service, and professional. This is my 2nd lease, and I am very happy. The team very kind and professional. I got what I needed.
They were able to fixed all the noises in my car after a long time. Luis was great.
Very loyal to customers They take of you as soon you get there Very professional
Excellent service, knowledgeable representatives, it takes long to leave the dealer but you leave happy and they work the best they can to give you what you want
The team is very welcoming and helpful. This is my 4th lease with this dealer and it has always been a great experience.
I was hoping to get a better lease agreement according to the Rogue advertisement and this is my 11th lease from Nissan.
Couldnt have asked for a better service. I got all the help i needed and got what i was looking for.
My car was serviced quickly efficiently and cost effective. Carlo’s is a great service advisor that always helps me in the moment.
Like the Owner Roger Tovar says on TV ads, 'we make it easy' With people like Carlos Rodriguez and Francisco Picado in the Service Departments, Palmetto 57 delivers that message!
Since I bought my Rougue in May 2015, I have being taking my car for service to Palmeto Nissan. I am very satisfied with the service, it is always done and a reasonable time. Everyone there is kind and courteous.
Good service el que me atiende muy amable siempre me explica todos sobre mi auto
Servive advisor goes above in beyond to make sure everything is okay with car during visit.
Excellent Communication maintained at all times with the service agent at the dealer. Fair pricing on items needed to be corrected.
Excellent customer service, my car was maintained, free car wash and free ride. I was pleased
Liked that the sales manager desk seemed to be in the main show room. If he was needed, he was right there. I think they have good team chemistry and they take care of any situation quickly. Will travel over 70 miles to have this dealership maintain my new purchase. Good job Palmetto 57...
The service team was accommodating to my needs and completed the service in a timely manner.
Good service with our advisor, and no issues at all Highly recommend to come back. Thanks
Muy buen servicio,exepcinal atención a los clientes y muy profesionales en todos los aspectos
Excelente el servicio que proporcionó Nissan palmetto57, el personal es muy atento y profesional y siempre tiene una buena atención Asia mi que doy vliente
Was seen in a timely manner. Waiting area was clean. Due to the rain vehicle was brought to me after it was service.
As usual the service department was great they took care of noise coming from the engine. Carlos in service did my paperwork and kept me informed with Ozzie their shop manager. The issue was fixed so I thank them for being so professional and curteous as always.
Excellent , the attention is perfect,the people is very professional ,thanks and I appreciate all
Always a great service with Carlos Rodriguez very professional and knowledgeable. I'm very satisfied with the time it took and helpfulness for the whole crew. Thank you
Exceptional service from rudlin he helped me with every single problem my vehicle had well deserved.
I was really happy with the customers service that Erick provided and very fast service. Thank you so much 🙂
Short story of my experience with Enrique. When I drove my Nissan Kicks in slower than the school zone speed limit Enrique was the first person to greet me. He detected that I was stressed and proceeded to reassure me with kindness that went above beyond professionalism. After the intake process my new friend escorted me to the waiting area. 30 mins later....Turns out I needed a new transmission... ugh! Now here's the best part of the story. Another 30 mins later Enrique takes me outside shares with
me that my car is under warranty and hands me the keys ... Read More DealerRater - Mar 14, 2024
Cristhian Fernandez is the one that helped me get my new car. Everything was absolutely amazing. He was very happy and eager to help me. He’s a lovely person, very professional. Provided me with everything I needed to know. However, I had a problem with my car insurance and couldn’t walk out with it the same day and honestly was so upsetting! I know that if they really wanted to help me they could have, and I would have been able walk out with my car that day but since I had already paid they didn’t. They ... Read More Google - Feb 26, 2024
Great service recommended buy a car here
My experience was excellent, I recommend Steven Calvo, He is very professional in everything.
This dealer ship is above and beyond with their services. Everytime I go there I'm always greeted with respect and great professionalism.
Found what I wanted in the budget I needed and business was closed quickly. The Salesman showed me everything I needed to know about my vehicle and helped me set up my phone and other settings before leaving.
I want to start by saying THANK YOU Francisco! Yesterday I went to get serviced and was not satisfied with the service I received. HOWEVER Francisco (the manager) contacted me right away and instantly made a sure he will make this experience right. Today I went back in for service and was greeted to once again a fully staff service center and treat with phenomenal service! I would like the Owner to know they have the right guy in management. I really appreciate Francisco gratitude and sympathy towards my experience. I will return for all my services needs and highly ... Read More Google - Feb 23, 2024
You guys rock. Now I need a new car dale.
(Translated by Google) I want to highlight that every time I go with a problem to the Nissan Palmetto 57 dealer, Carlos Rodriguez helps me, and in his hands all my problems with the car are solved, many thanks to him and all the service personnel and the workshop (Original) Quiero destacar que cada vez que voy con un problema al dealer de nissan palmetto 57 me atiende Carlos Rodriguez, y en sus manos todos mis problemas con el carro estan resueltos, muchas gracias a el y a todo el personal de servicio y el taller
Great experience servicing my vehicle! Melki is literally the best! He was honest and helped me understand exactly what I needed.
Fernando was an amazing sells representative. He did a wonderful job 👏
Excellent experience, from the initial online contact to driving my Rogue Sport out the door. There was no pressure whatsoever and they just accommodate to my budget and needs. Definitely recommend this dealer and special kudos to Ivan Flores for his professionalism and transparency. Will definitely come back.
Today Friday February 16th I was amazed as a customer in the Service Department at the PALMETTO57NISSAN miami gardens . I've been to many dealership service departments where they don't care about the customer and have you waiting outside for hours while your vehicle is being serviced and not answering phone calls having you to worry about your car or just to make an appointment..Well not here at Palmetto57 Nissan. First there is Mr.Francisco and Mr.Steven who are both professional and courteous and get things done fast and right I have a medical issue and ... Read More Google - Feb 17, 2024
(Translated by Google) I was very good, a lot of profession and I respect many thank you (Original) estuve muy bien mucha profecion y respeto muchas gracias
Iván was very helpful and made the entire experience memorable and special!
Palmetto57 gave me excellent service and me informed me along the way. They were knowledgeable and addressed my concerns. I will be my dealership moving forward.
Great customer service, address the issue in a timely manner, good communication with clients about their issues
excellent experience and excellent service and customer service I was treated like family I recommend it to everyone
Went for needed service, everyone was very nice and friendly, didn’t have to wait a long time, the service person was very informative about this service time and what needed for the next service
(Translated by Google) Good deal (Original) Buen trato
Excellent customer services, the sale person was very knowledgeable and professional ,he help us all the time
(Translated by Google) Professionals. (Original) Profesionales.
Still needs work to be done. Horn and Bluetooth. I need to set up an appointment for final repairs.
(Translated by Google) Spectacular attention 👏 👌 (Original) Espectacular la atención 👏 👌
Friendly Staff and Good Deal On Tire Rotation and Oil changed for my Truck....the Service Advisor gave me alittle more Discount than expected. Definitely Recommend!
I enjoyed how thorough they were in completing the car servicing, and the pricing was reasonable. I also appreciated the Lyft Concierge service they provided to get me back home when I dropped off my vehicle.
(Translated by Google) It's good but the spare parts are too expensive😞😞 (Original) Es bueno pero los repuestos son demasiado caro😞😞
I went in with my father to lease a car for him and my mother. I was approached by Orestes Santana and I couldn’t have been more blessed by having him as our sales rep. We told him exactly what we were looking for and he delivered. He helped us get through the process easily and quickly. I would 100% recommend him for leasing or buying needs. Thank you Orestes, we will be coming back because of you!
Awesome.
Thank you for great service and service employees. I was impressed by the time I waited was quick and easy.
I am extremely satisfied with Palmetto 57 service. The staff was cordial, respectful, and showed empathy during the entire shopping experience. Pepe Gil, the seller assigned to me, had lots of knowledge, experience, but specially he was patient with me, always putting my needs and benefits first. Without any doubt, I will ALWAYS recommend Palmetto 57 to any person who wants to purchase a car!!
(Translated by Google) Very good attention in service (Original) Muy buena atención en servicio
Good
Great services, Carlos responded all my questions.
Fast. Efficient. Quality work. Well done Gents!
(Translated by Google) The service was really professional, quality and in record time. (Original) El servicio fue realmente profesional, de calidad y en tiempo record.
My service advisor was Jonathan Minaya and he surpassed my expectations. He helped explain my issue in a way for me to understand. He went above and beyond. He made my palmetto 57 Nissan experience easy and pleasant.
(Translated by Google) The seller Gabriel did a very good and detailed job. (Original) El vendedor Gabriel hizo un trabajo muy bueno y detallado.
Jonathan ruiz is the guy to go to🤝🏾really appreciate his work on my Nissan.
Expectacular
(Translated by Google) Excellent and very professional (Original) Excelente y muy profesional
the service writer was amazing great asset
Thanks to the whole team for an excellent service like always, led by the service manager Francisco Picado, which is knowledgeable and always willing to help.
Very happy with the service provided by Melki. Very professional and apparently knowledgeable about certain car defects. He was extremely nice and helped us as much as he could both on time of service and cost of the service.
I had the suspension of my Nissan 2015 for doing , and the job was made properly
(Translated by Google) Carlos Rodriguez and Yadiel Santovenia the best of Nissan Dealer (Original) Carlos Rodriguez y Yadiel Santovenia los mejores de Nissan Dealer
Thank you for the amazing service and being patient with me : you really took care of my car and provided understanding of what happen
(Translated by Google) It was a quick process (Original) Fue un proceso rapido