Customer Testimonials | Palmetto57 Nissan | Miami FL
Service was great, it just took a little long, I was there for almost 3 hours. Employees were professional at all times. The waiting area needs work tho.
I went for an oil change and got that taking care of. I had a great customer service and the agent took care my issue.
The service received was excellent, as well as the waiting time. I was cared for by Yovani and he showed a lot of skill and professionalism in the work that he does.
the friendliness of the people and the service is of quality and Pleasant atmosphere. I hope it will always be the same next time. Thanks
I took my car in for service without appointment and they took care and adviced I had to change the air and motor filter. Very friendly staff. I went to run errands and when I got back my car was ready
Quick service All employees are very polite. Nissan is very different to other dealers. Shuttle service with Lyft is a plus. Thanks for a good service.
The service has always been excellent! I like the availability of appointments, it always fit my schedule. I have been customer since 2007 and I will definitely use your services again. Thank you!
El servicio es excelente, profesionales y correctos , te explican muy bien lo que necesita ser reparado en el auto , ojalá el servicio de ventas fuera igual
Was my First time with the svc center, but since arriving Alex, made feel Welcome and I was going to get solve my car issues
Alexander Aguero and the rest of the guys that I had interaction with, where great and knowledgeable about the service I needed. I definitely won't hesitate from coming back
Anderson is always professional and knowledgeable of his job. He’s very courteous as well. He takes care of me whenever I have an issue or problem with my truck.
This dealership give me excellent service and the reason for visit was for a oil change and all the people was very nice and kind
Once again a great service from Alexander Aguero. I am always pleased with the quality of service that i received . Little waiting . I will comeback all the time .
my recall was handled by Carlos Rodriguez, it took a while, but he kept me up to date about my car, he answered all of my question professionally, .He's knowledgeable, kind and a good listener
Nice facility, awesome staff make this a great place to go to for Dealer quality service at reasonable prices.The staff treats you and your vehicle like it’s their own. They will advise you of problem(s) before repair. This shop is a great place to take your vehicle when you need it taken care of in a timely manner. Highly recommended
The technician was extremely helpful and quickly solved my problem. He informed me that my car was under warrantee until October, and there is a recall on the backup camera.
Excellent service!! Mr. Anderson was very friendly and professional. Thank you. Highly recommend!! I will be back again in the near future!! it’s 5 Stars.
I always had great experience with ANDERSON LOPEZ he is a Excellent Service Advisor .he is knowledgeable and explain all details regarding service.He always willing to help you
Mr Alexander Aguero is a Excellent Service Advisor , He Provide Excellent and Outstanding Service and Very Informative about what going on with your Car. I am Very Pleased and Happy with the Outstanding Service he Provides. . Thank you. T . Stanley
Great service. The staff are very friendly. The prices are reasonable. Very quick. Very clean. Always letting you know about any inquiry the car is showing.
Excellent Service Department. Service representative knowledgeable and explain all details regarding service. Service Representative reviewed all details once service completed. Service representative provided excellent service.
I have always had a great experience from the professionalism that I receive from Service Representative- Anderson Lopez. He’s knowledgeable and efficient — asks the right questions and resolves the issue.
Great service always, wish Mazda servicing would include a good carwash inside and out for loyal customers when taking car for regular service that would be great
Very nice, respectful and professional Customer Service interaction and attention to details. Always willing to help and to go extra mile to keep the customer 100% satisfied.
My experience was exceptional. Im completely satisfied with my visit. The staff was very friendly and worked in a timely fashion. I definitely recommend this location to my friends and family.
Personally I love Nissan and this is the second time Yadiel has helped me with a brand new car! He went above and beyond with what I was looking for including the price! Couldn’t be happier honestly. I am definitely a loyal customer to Nissan as well as to Yadiel and I will keep coming back!
The man that attended was very polite. I have no complaints about him. His name I think is Alan or somewhere between that. Thank you for your service!
We mainly interacted with Carlos. My mom 2012 Nissan Altima needed a lot of significant work done. We took her car in early in the morning and received it back the same day along with Lyft service. Carlos took pictures of the service which gave my mom a peace of mind.
Excellent service and quality make my car service a trully exeptionals experience, Service is great, amenities are good, time frame for service is razonable, excellent technicians
Very Thankful. Simply one of the best experiences since being a Nissan customer thanks to Steven at Nissan 57. Great customer service; Even better service!
Great service person. Did what he was asked. Alexis was very professional and courteous. Everytime I go to get my armada or titan serviced he always greets me with a positive attitude.
Exceptional dealer Palmetto57 Nissan. Alexis is remarkable service adviser, he explain everything in detail. Thank you for being my choice of place to service my Altima.
Thank you for being very friendly, and giving us a courtesy lyft ride to have lunch, while we were waiting for the cars to be service.
El trato fue increible de parte de todos del vendedor,del area de seguro marvin muy amable y todo bien rapido sin demoras.Y Alfonso en el area de financiamiento me trato como familia.La verdad que le recomiendo a todos Palmetto 57 Nissan.
I love the way they served me. It was fabulous the tune up was great, they did not waist any time at all, it was in and out
The best service one can have. Thank you specially to Carlos Rodriguez and Alexis Morillo for all the help I received in explaining my vehicle needs at time of service.
I am very satisfied with the service I received. I went in for an oil change and the gentle man who attended me was very professional.
Excelente servicio muy amables todos me informaron cada detalle de lo q le hicieron al carro estuvo en el tiempo que me indicaron la verdad muy bien
Very friendly and nice people.I will recommend it.fare prices.I thank you!. I will come back .definitely.very profesional.clean.and fast.thanks
I am very satisfied with the service I receive every time I go to the dealership. The staff is very professional and helpful. Very attentive
In and out very helpful service advisor. Went in for an oil change. Service advisor attended me very quickly. Yosvani is always ready to help.
Bernie, Service Advisor very helpful, phenomenal, a true asset to Palmetto57 Nissan, very attentive, courteous, assisted with the regular maintenance service, oil change, tire pressure / rotation, etc... I have been a loyal customer since Nov. 10, 2010 love the feel at home attention every time !!!
Ricardo was an amaizing help. Right when I got there I got my oil change and great service !!! Carlos usually helps me out and im grateful for this !
Alexis was very helpful when I brought my vehicle in for maintenance. He made sure my vehicle was fully serviced. I really appreciate the service.
Yovani-service advisor is phenomenal. An asset to your company. He went above and beyond to help me service my daughter’s car ( which I bought at Palmetto57). He took fear out of trusting dealership service. Night & day from Millennium Honda in NYC (nightmare with other car).
Palmetto57 service is always exceptional, and my service advisor, Jovany Sanchez is highly recommended, very knowledgeable, and is very respectable. I would recommend Palmetto57 to anyone
I’m happy with the service I got from the dealer. It’s always take me the exact time to get my car back from the dealer service. If they said one hour it’s one hour. My car working smoothly ever time I’m finish doing my oil change services. The people are very friendly!
Prompt service, charges explained, great service employee, and very satisfied with the service performed. I had Palmetto Nissan per form an all wheel alignment on my Frontier.
Service was excellent, my rep was polite, informative and professional. My car repair time estimate was right on. Would recommend to other Nissan owners bring your car here. The only problem, my Service dept. Rep was Darrian for this service, and not Alexis Morillo
The salesman, Jerry Quinonez, could not have been more helpful or knowledgeable. I appreciated his humor and good nature. William in finance was also pleasant to work wirh, as well as Boris in the insurance office. All in all, they made the experience a good one.
Anderson was super helpful and knowledgeable...put me at ease regarding some concerns I had on a recent road trip. I left feeling very grateful!
Great service, Friendly sales People, Attentive!. l test drive on my New Sports Rogue with my sales rep. Showing me others vehicles. All overall the experience was to my personal satisfation
excelente atención telefonica y servicio por parte del personal encargado del servicio, rapidez en la entrega del vehículo. Servicio muy recomendable para Nissan. Servicio recomendado para todos. la persona que me atendió fue muy amable
I can't remember ever having a bad experience at Palmetto 57 Nissan. My service advisor, Carlos Rodríguez was very helpful and took his time informing me on future services I would need.
My Advisor Yovani did an excellent job on both my cars... Big thanks to Yovani for also keeping in contact throughout and for being so understanding.
Great service and I don’t know what else to say just filling in the 25 words I need to fill and that’s it
It was a great performance and helping matter very helpful no very nice environment he was very polite and amigable as a long customer from you guys
My service advisor was very helpful to me. I was impress that the waiting time was very minimal. Thanks also to my technician.I hope in the future the service will be the same.
Alberto Henao helped me a lot. He knew how to help me with my options and fit between my budget. I completely love my new car!!
I want to strongly recommend the sales person Anlie Pozo. He was very friendly and kind. His professionalism was exceptional and knowledgeable about his job. He was very patience and dedicated explaining all details about the car lease. Excellent customer service. My experience with Mr. Pozo was great!!!
My experience was great! Everyone was amazing and I’m very thankful for your service department! I will forever be a customer. Thank you so much
Customer service was great, affordable offers to pay at a decent rate and the car fits my needs along with all the new accessories it has.
Service was courteous and on time. Facility was clean and rest room was clean. Car wash was okay but delayed. Carlos Rodriguez was great. I will surely recommend my friends to this dealership
John the sales person was very friendly and attentive along with Lesdier who was very helpful answering all the questions that we had very professionals.
The service i received it was exceptional, service advisors was very helpful and my car on time. Thansks For everything they explain me about the service very carefully.
El servicio excelente, me explicaron con detalle todo el proceso de la reparacion y me aplicaron los descuentos. El tecnico que me atendio CARLOS, fue muy atento y profesional al igual que el mecanico que encontro la falla. Sali muy satisfecha de ahi.
Carlos service was excellent! Front the moment we arrive with car i On the tow truck and we was there to help get my car fix quickly ! He kept me update on my car. My car was ready on time !
It was an excellent service and attention from the young man who attended us, clarifying everything and giving us the best solutions to our problem, just thank everyone for the effort they make to satisfy us
Service was efficient and friendly. Also my service agent kept me in the loop about my vehicle. I felt my vehicle had the best care and everything I came in contact with was kind
El vendedor fue muy profesional y me explico cada detalles sobre el carro y todas las dudas que tuve. Jerry quiñones fue el que me atendió.
Andy muchas gracias por tu gentileza y gestionar la atencion de mi carro tan rapido, recibi mi carro limpio, toda la documentacion estaba lista, la verdad es que hiciste un excelente trabajo.
Thank you Mr.Fernando Sanzetenea I greatly appreciate not only your professional service, but also your kind and enthusiasm. He was patient and working with my budget as well as listening to my requests great service.
Great service, very helpfull and excelent choice of cars, the sales people make this experience very confortable also very clean and friendly ambient. Will recomended
Always professional and courteous every visit! Waiting area is a plus and very clean. Excellent customer service. I would and i do recommend this facility to all of my friend and family.
This dealership has the best people and the best customer service all around Miami-Dade County, I had the pleasure to be helped by Yadiel and I couldn't be more happy with the service, I love Palmetto57 Nissan
Muy buena ,antencion y disponibilidad, exelente servicio y recomiendo este vender 1000% ,llegue y me fui con lo que buscaba muy contento todo muy exelente.
The team at Palmetto %& Nissan exceeded my expectations. Javier and Aldolfo are the very best at what they do. I could nor have had a better experience.
Mr. Anderson Lopez was a great help. Also Mr.Felix the guy will change my batter. my car was fixed properly and that I did not leave without my car running Thank you palmetto57 Nissan
Very helpful and informational also very polite made suggestions on what i needed or what i should get for my vehicle. Will return for service.
La atension de alexsarder marabillosa llevaba casi un año con problemas en mi nissan por un ruido y finalmente despues de muchas visitas se pudo resolver gracias
I came here all the time since getting my Nissan in 2015. They do a good job but always tell me their going to wash my car and never do, yet the service is good.
great customer service from service advisor carlos rodriguez.the service was very professional. the service was in time and professional. I want to thanks palmetto 57 for the service.
I was received friendly, the service was in time and professional, I received all the necessary information and my car returned to me fast and perfect.
The service was very professional and relatively fast, received very good attention, the waiting room very conditioned to prevent COVID 19, separate chairs, all customers and employees with masks and distance, additionally there was available hand sanitizer
Love the way we where treated, it was a pleasure doing business with Raúl and his team...i love to thanks palmetto 57th for the way we did business...
Efficient Knowledgeable Courteous Informative Friendly Comforting Kind Attentive Patient It is always a great experience when Anderson is involved. A real class act THANK YOU
Great service. No appointment needed. Nice place. Excellent job. Demasiado largo el review requerido. Tip 1: Share something special. Did you hire an Electrical Contractor who performed beyond your expectations? ... Tip 2: Write with personality. Be creative and thoughtful in your review and express what impressed you most about our service to you. Tip 3: Include variety.
Everything was EXCELLENT. Thanks to Raul Borrego, JP and Alberto Henao they were all great with me. Will come back for all my future car purchases
great people, Sales manager, Raul Borrego, Finance manager JP and my salesman Alberto Henao they all treat me very nice and were really patient with me. Certainly will come back to Palmetto 57 Nissan. Thank you!!!
Although the vehicle was not bought in this dealer, Ill do all my services there; service advisor even recommended plan for the long run!! WOWED!
Excellent service, beyond on my expectations. The environment is good and my car was ready. I am looking forward to come back when is needed.
Thank you to my salesman Ivan Flores who was amazing. Went above and beyond to make me feel stress free as possible, always helpful and attentive. I highly recommend Ivan Flores. Thank you!
After a terrible experience between the Saturday and Sunday. Thanks God we had a call the follow up by Gisell made and she managed to give us an immediate appointment with the store manager Antonio and he was excellent, professional and ethical and he was the only person that apologized for everything that happened over the weekend and we were able to reach very satisfactory agreement. Thank you Antonio once again for your listening to us in person and help us. We really appreciate Yoselin & Martha
I liked the experience of buying and made my choice online, after that the seller contacted me and I really found everything super easier, being in the dealer was a good experience and the financier helped me as much as possible so that my purchase were exectional
The customer service was great! I was very satisfied with my service and I am looking forward to getting future services completed at this dealership.
"EXCELENTE" ATENCION POR PARTE DEL VENDEDOR Y DEL FINANCISTA QUEDE MUY SATISFECHA . RECOMENDARIA ESTE DEALER A TODOS MIS AMIGOS. VOLVERE A CAMBIAR MI CARRO
Me siento muy contenta por el equipo de venta y en especial con el Vendedor Yadiel Santovenia, es muy profesional, atento, servicial, es ecuánime, es un vendedor que te deja ganas de seguir recomendado el dealer, personas como el deberían existir porque hace que el cliente se sienta, satisfecho y feliz.
Excelentes. I was in the morning and the service was very quickly. The coffe is excelente. We are happy with our mantenimiento plan
The services that I needed were completed with no hassle and the wait was shorter than I expected. The rep was straight to the point on what my car needed and what was done
Service Manager Francisco was attentive concerned and ultra professional. A great asset to your company. I bought my daughter her first car here at the dealership & will continue To service it here